Take action: low cost and no cost things you can do

Understanding the Equality Act 2010 legislation does not have to involve many changes to your existing policies and ways of working. Remember lots of minor improvements can make a big difference very quickly. Promoting our guidance to your customers and employees will help everyone be aware of their rights and responsibilities.

Here are some simple steps to start planning for the Equality Act 2010.

  1. Upload the Commission's link to the Equality Act guidance (www.equalityhumanrights.com) onto your website, Intranet and customer/supporter e-newsletter. Also review the equality and diversity pages on your organisation’s website to reflect any of the above changes.
  2. Sign-up to our monthly e-newsletter to keep in touch with Equality Act news at: www.equalityhumanrights.
  3. Write an article in your e-newsletter on how you are complying with or championing the Equality Act.
  4. Assess what you know about your business/service so far and how it already meets many requirements. Review your induction and training materials to ensure that they reflect all of the protected characteristics covered by the Act.
  5. Make contact with those who need to start advising further e.g. local trade associations or voluntary organisation who support people with a protected characteristic to ask them for further advice.
  6. Set-up customer feedback or employee feedback to evaluate the impact of any changes you may make.
  7. Start to plan some kind of monitoring in relation to compliance with the Act e.g. customer surveys.
  8. Offer links on your website to ACAS, Business Link, Gov.UK Equality Act guidance pages.
  9. Review your equality impact assessment materials to ensure that they cover sexual orientation, religion or belief and age as well as existing categories.

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