Our Business Plan

2011/12 Business Plan

We are pleased to announce the publication of our Business Plan for 2011/12. This year's plan focuses on fewer but higher impact activities to make best use of our reduced resources. It has been informed by objectives within the 2009/12 strategic plan, evidence from the triennial review, legislative requirements and our existing commitments such as the follow-up to previous inquiries and assessments.

More about the plan

We have already started to develop our new strategic plan for 2012/15 and to reform ourselves to become a significantly leaner, more effective organisation. The Business Plan has been developed with this in mind. Read an introduction to the plan from our interim Chief Executive.

Our programme of work for 2011/12 is focused on the following areas:

  • Exercising our statutory powers and regulatory responsibilities, which includes:
    • making the Equality Act easier to embrace for employers and service providers
    • improving equality and human rights outcomes by helping individuals and raising organisational standards
    • promoting human rights
  • Building the evidence base for effective regulation
  • Employment: A fair and equal recovery
  • Reforming the Commission to be more efficient and effective

Contacting us

If you need to receive our business plan in an alternative format please contact one of our helplines.

If you would like further information about our business plan, or to comment on it, email us at businessplanning@equalityhumanrights.com or write to:

Business Planning Team
Equality and Human Rights Commission
2nd Floor Arndale House
Arndale Centre
Manchester
M4 3AQ

Or you can call one of our helpline numbers

Introduction from our Chief Executive

The year 2011/12 is a transitional one for the Equality and Human Rights Commission (the Commission). We will be creating a new strategic plan for 2012-15, developing a new vision for 2015 and reforming ourselves to become a significantly leaner, more effective organisation.

The Board and Resources Committee have approved the 2011/12 business plan which takes account of the resources we will need to devote to the reform and strategic planning processes. It also seeks to balance the Commissions formal regulatory work with an enhanced level of promotional and advocacy work, particularly in human rights, reflecting our role and responsibilities as an A status National Human Rights Institution (NHRI).

The Commission is responsible for ensuring that the bodies which we regulate work by both the letter and the spirit of the law in order to raise organisational practice and standards and improve outcomes for individuals in equality and human rights.

In delivering this plan we will take an outcome-focused approach to our work, using a range of regulatory tools in addition to our legal compliance instruments. This approach means that we will work collaboratively with other bodies, regulators, industry leaders and professional organisations. It also outlines how we will use information and analyses to build our evidence base, which we will share with others to help set standards and encourage good practice.

Underpinning this high-level plan are detailed work plans, which set out deliverables, outcomes and measures for each of our activities. These will form the basis of the personal objectives of each group and national director, bringing a clear link between the business plan and individual performance management. These will then cascade down to cover each member of staff as part of a strengthened performance management framework being introduced from 1 April 2011.

Helen Hughes
Interim Chief Executive
Equality and Human Rights Commission

Previous business plans

2010/11 Business Plan

You can download the Business Plan for 2010/2011 below:

If you would like to order a printed copy of the business plan or if you need it in an alternative format please contact one of our helplines.

The 2010/11 business plan defined what we set out to achieve in the second year of the strategic plan, building upon the successes of our work begun in the previous year. It also reflected new work arising from emerging evidence about the nature of inequality, human rights and good relations in Britain in the context of the economic and political environment.

We also produced a separate business plans for the work of the Commission in Scotland.

2009/10 Business Plan

You can download the Business Plan for 2009/10 below:

If you would like to order a printed copy of the business plan or if you need it in an alternative format please contact one of our helplines.

We also produced separate business plans for the work of the Commission in Scotland, the Commission in Wales, and for the Commission's Disability Committee:

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