Equality and Human Rights Commission

The Scottish Public Services Ombudsman is completely independent of the NHS and the government. The ombudsman can investigate complaints about the NHS, as well as private healthcare providers if the treatment was funded by the NHS.

To complain about mental health treatment in Scotland, contact the Mental Welfare Commission for Scotland, which is a public authority set up to protect the interests of mental health patients. It can investigate complaints about the use of legal powers in mental health hospitals and nursing homes, and can help you through the NHS complaints system.