Equality and Human Rights Commission

Guidance for service users about their rights under the Equality Act 2010

This guide is one of a series written by the Equality and Human Rights Commission to explain your rights to equality. This Act brings together lots of different equality laws, many of which we have had for a long time. By doing this, the Act makes equality law simpler and easier to understand.

• Your rights to equality as a member, associate member or guest of an association. Club or society
• Business providing goods, facilities or services to the public
• Criminal and civil justice systems and national security
• Local government and central services
• Parliaments, politicians, and political parties
• Transport and travel
• Voluntary and community sector Organisations (including charities and religion and belief organisations)
• Delivering services: staff, places, advertisements and marketing, written
• When a service provider is responsible for what other people do
• The duty to make reasonable adjustments to remove barriers for disabled people
• What to do if you believe you’ve been discriminated against
• Further sources of information