Equality and Human Rights Commission

The Arbitration, Conciliatory and Advisory Service (ACAS) is an independent service which helps employers and employees to resolve disputes at work. The tribunal will send copies of your complaint and the employer's replies to the ACAS regional office. ACAS is there to help you and your employer come to an agreement so that a hearing is not necessary. If you and your employer reach an agreement, it will be legally binding and the hearing will be cancelled. An ACAS officer will normally contact you when details of your complaint have been received.

Under the Employment Tribunals Regulations, there is no fixed period for ACAS to attempt to resolve the dispute by conciliation in relation to claims of racial discrimination.