Guidance for service providers pre-October 2010
New law in force
The Equality Act came into force on 1 October 2010. Some of the information on this page may be out of date.
This section looks at equality from the perspective of service providers. It explains what is meant by ‘service providers’ and outlines their areas of responsibility. It also indicates some of the things that service providers can do to promote equality of opportunity and to tackle discrimination.
Read guidance based on the law prior to October 2010
- What is the definition of a service provider?
- What is discrimination?
- How to tackle discrimination and promote equality
- Specific guidance on:
- Guidance for employees in medical and health services on good practice and disability equality
Other responsibilities
For information on your responsibilities to service users beyond equality and human rights (such as more general consumer rights), visit the Business Link website.
New: Joint Care Quality Commission guidance for consultation
We have published draft guidance for inspectors and assessors of health and social care providers on equality and human rights for public consultation. Find out more about the guidance and how you can take part in the consultation.
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