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Where to get information, advice and guidance

Advice for Employers

  • ACAS
    www.acas.org.uk
    08457 474 747
    ACAS provides information, advice and guidance on a wide range of employment issues such as flexible working, how best to handle redundancies, and equal pay.

  • Department for Business, Innovation and Skills (BIS)
    www.bis.gov.uk
    0207 215 5000
    As the umbrella government department for business BIS supports and regulates business in a number of ways including by providing guidance on employment rights and responsibilities

  • Business Link
    www.businesslink.gov.uk
    08456 009 006
    Sets out the procedures employers should follow when making employees redundant and includes an interactive tool which calculates redundancy payments.
     
  • The Chartered Institute of Personnel and Development
    www.cipd.co.uk
    Gives introductory guidance to employers on how to avoid making redundancies and the procedure they should follow to ensure they are acting within the law.
     
  • Smallbusiness.co.uk
    www.smallbusiness.co.uk
    Includes articles which offer guides and tips for employers on the rules of redundancy and how to avoid unfair dismissal claims
     
  • Central Arbitration Committee
    www.cac.gov.uk
    020 7904 2300
    For employers seeking trade union recognition, the CAC website includes step-by-step guidance as well as application forms.
     
  • Employers’ Forum on Disability
    www.efd.org.uk
    020 7403 3020
    Provides advice on employing and conducting business with people with disabilities.
     
  • Her Majesty’s Revenue and Customs (HMRC)
    www.hmrc.gov.uk/employers
    08457 143 143
    Provides information and advice for employers on issues such as statutory maternity and paternity leave, statutory pay, redundancy and sick leave.  There is also a tool to  calculate pay for sick, maternity and paternity leave.
     
  • Access to work
    www.direct.gov.uk
    London, East England and South East England: 020 8426 3110
    Wales, South West England, West Midlands and East Midlands: 02920 423 291
    Scotland, North West England, North East England and Yorkshire and Humberside: 0141 950 5327

    Employers can access this scheme to obtain extra funds to help them buy the necessary equipment or make the required alterations to their premises so their disabled employee(s) can come to work and do their job(s) properly.  There are also funds available to pay for support workers if required.
     
  • Local Employment Partnerships
    www.jobcentreplus.gov.uk/
    0845 600 8192.
    A scheme run by the Department for Work and Pensions and Jobcentre Plus which aims to help businesses reach and recruit potential employees from different backgrounds to create a more diverse workforce.
     
  • Train to Gain
    www.traintogain.gov.uk
    0845 600 9 006
    Advice and resources for businesses looking for support in training their staff.

Where to direct employees

  • ACAS
    www.acas.org.uk
    08457 474 747
    ACAS can advise employees by setting out their rights and explaining what steps they should take.
  • Citizens Advice Bureau
    www.adviceguide.org.uk
    Gives comprehensive information, advice and in some cases representation about all employment issues. 
     
  • Trades Union Congress
    http://www.worksmart.org.uk
    This TUC site provides information for employees about their employment rights, including a leaflet about redundancy - 'Coping with the Economic Downturn', written with input from Citizens Advice and including advice about finding new work and accessing skills training.
  • Direct Gov
    www.direct.gov.uk
    By browsing under “employment”  employees will be able to access guidance on a wide range of issues.
     
  • Pay and Work Rights Helpline
    www.payandworkrights.direct.gov.uk
    0800 917 2368
    This helpline provides advice on government-enforced employment rights
     
  • NHS Carers Direct
    www.nhs.uk/carersdirect
    0808 802 0202
    Gives information about carers’ rights in employment and beyond, as well as the services available to them.
  • JobCentre Plus
    www.jobcentreplus.gov.uk
    08456 060 234 (Job search helpline)
    0800 055 6688 (Benefit claim helpline)
    Provides help, guidance and support to people looking for a new job and explains the procedure for making benefit claims.

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