Disabled signs on the front of a bus

Legal support project: help with transport discrimination claims

Our legal support project provides funding and legal assistance to help people who have experienced discrimination to pursue their claims and access justice.

We want to challenge transport operators when they have failed to act on their legal responsibilities, so that this acts as a deterrent to others.

How to apply

If you provide representation to a disabled or older person who has had difficulty using, or trying to use, public transport, we want to hear from you.

The incident must have happened in the last six months in England, Scotland or Wales.

Read the further information document before you complete an application.

Apply online

Applications for legal funding should be completed online:

An accessible Word version of the form is also available:

Please contact us using the details below if you need an application form in an alternative format.

British Sign Language (BSL) summary

If you are a BSL user and need to contact us, see details of our BSL online interpreting service.

Help for individuals

If you have been the victim of disability or age discrimination in public transport, we recommend that you raise this with a solicitor or adviser who can apply on your behalf. If you have been unable to find assistance from a solicitor or adviser please complete the application form yourself.

You can find a list of local solicitors’ firms on the following websites:

You can find your nearest Law Centre on the following websites:

If you have experienced discrimination and need information, advice and support please contact the Equality Advisory and Support Service (EASS).

Contact us

For England and Wales cases

Email the England and Wales team

Phone: 0161 829 8159

By post:

Transport Legal Support Project
Equality and Human Rights Commission
Fleetbank House
2-6 Salisbury Square
London
EC4Y 8JX

For Scotland cases

Email the Scotland team

Phone: 0141 228 5959

By post:

Legal Support Project for Transport
Equality and Human Rights Commission
2nd Floor
151 West George Street
Glasgow
G2 2JJ

Last updated: 02 Oct 2019