Your passport to a smooth journey (Top tips for disabled and less mobile air passengers)

Advice and Guidance

Who is this page for?

  • Individuals using a service

Which countries is it relevant to?

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    • Wales flag icon


First published: 01 Jun 2015

This is the cover of Your passport to a smooth journey: top tips for disabled and less mobile passengers

If you are disabled or have difficulty moving around, you can receive free assistance when you fly to and from the UK and Europe, including on domestic flights. Under European law, this assistance is available to anyone with mobility requirements – for example 
because of their disability, age or a temporary injury. Sometimes, however, the assistance you get may not meet your expectations or
communication can break down. In some limited cases, your requirements may not be covered by the law. 

This leaflet explains your rights and what to do to make sure you have the best chance of a smooth journey. You can find out more from our free step-by-step guide ‘Your Rights to Fly’, available from

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