Accessibility statement

Published: 26 August 2022

Last updated: 17 October 2023

Using this website

This website is run by the Equality and Human Rights Commission. We want as many people as possible to be able to use this website. This means you should be able to:

  • change colours, contrast levels and font sizes
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard or speech recognition software, and
  • listen to most of the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver.

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text, and
  • some older PDF documents may not be fully accessible to screen reader software.

Enforcement procedure

The Equality and Human Rights Commission is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

We (the Equality and Human Rights Commission) are responsible for enforcing the accessibility regulations.

If you are unhappy with how we have responded to you, then you can ask to have your complaint reviewed by the Parliamentary and Health Service Ombudsman (PHSO). The PHSO is independent of us.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The focus styling is not currently consistent across the website. We are working to improve this.

Feedback and contact information

If you need information on this website in a different format you can request this by:

We will consider your request and aim to reply within 20 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website.

If you find any problems that are not listed on this page or think we are not meeting the requirements of the accessibility regulations, contact the website team:

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Preparation of this accessibility statement

This statement was prepared on 26 August 2022. It was last reviewed on 17 October 2023.

This website was last tested in October 2023. We tested the most visited pages.

Page updates

Advice and support

If you think you might have been treated unfairly and want further advice, you can contact the Equality Advisory and Support Service (EASS).

The EASS is an independent advice service, not operated by the Equality and Human Rights Commission.

Phone: 0808 800 0082

Or emailĀ using theĀ contact form on the EASS website.
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Call the EASS on:

0808 800 0082