How we decide whether to use our powers

Published: 25 June 2021

Last updated: 25 June 2021

What countries does this apply to?

  • England
  • Scotland
  • Wales

As a regulator, we follow the Regulators’ Code relating to all our relevant functions. As a national human rights institution we follow the United Nations Principles relating to the Status of National Institutions (the ‘Paris Principles’).

Under the Public Sector Equality Duty, in fulfilling our roles we ‘have due regard to’ (consciously consider) the need to:

  • eliminate discrimination, harassment, victimisation and any other conduct that is prohibited by the Equality Act 2010
  • advance equality of opportunity between people who share a relevant protected characteristic and those who do not
  • foster good relations between people who share a relevant protected characteristic and those who do not.

Priorities in our strategic plan for 2022 to 2025

Our strategic plan for 2022 to 2025 describes the six priority areas on which all our work, including our legal work, will be focused from 2022 to 2025. These are:

  • equality in a changing workplace
  • equality for children and young people
  • upholding rights and equality in health and social care
  • addressing the equality and human rights impact of digital services and artificial intelligence
  • fostering good relations and promoting respect between groups
  • ensuring an effective legal framework to protect equality and human rights.

From 2022 to 2025 the priorities for our litigation and enforcement work will relate to these areas of focus. We are interested in hearing about cases or issues related to these areas. However, we will also respond to significant emerging or new challenges to equality and human rights.  

Other considerations

If an issue relates to one of our priority areas, or is a significant, emerging or new challenge to equality and human rights that we are prioritising, we have a number of other considerations that inform our decisions.

We will consider whether:

  • the likely impact we will have justifies the amount of resources we will need to achieve it
  • there are more effective ways of achieving the desired outcome
  • we are best-placed to act and, if so, whether we should do so in partnership with others (such as other regulators, inspectorates or civil society organisations) to achieve the desired outcome
  • taking action would align with our other work, to increase our impact.

We will always act proportionately, balancing the scale and seriousness of the problem against the size and resources of the organisation involved.

In addition, when considering using our litigation powers, we:

  • consider whether a successful outcome will preserve or strengthen the interpretation or application of equality and human rights law, or risk setting an adverse precedent
  • carry out a robust assessment of the legal merit of the case and the probability of achieving the change that we want
  • use our power to intervene only if we are satisfied that we will add value to the proceedings and assist the court in its determination
  • consider whether we are the most appropriate organisation to fund a case and whether there are alternative sources of funding available (for example, legal aid).

When we use our enforcement powers, we will:

  • promote the outcomes of using them to encourage others to comply with equality and human rights law
  • publish information about these outcomes when it is lawful and appropriate to do so.

We will not enter into confidentiality agreements with organisations, either when a case comes to an end or a settlement has been reached, other than in exceptional circumstances.

We will also take into account the following factors when deciding whether to use our legal powers.

The scale of the problem

The greater the scale of the problem, across any or all of these considerations, the more likely we are to use our legal powers. We will consider the:

  • size (the number of people affected by it)
  • severity (the seriousness of the problem on a person or a group, including whether it affects those in the most vulnerable situations)
  • persistence (how long the problem has lasted)
  • prevalence (whether the same or similar issues are affecting people across a number of organisations or sectors).

The impact we will have

The greater the impact our action will have, the more likely we are to use our legal powers. We will consider what impact we will have on the issue by identifying:

  • the change we want to see overall
  • which of our powers we could use to bring about that change
  • which of our powers will be the most effective and proportionate way to achieve it
  • the extent to which using our legal powers will make it happen, taking into account action that may be taken by others.

Working in England, Wales and Scotland

We will assess what potential impact any issue we consider will have in England, Wales and Scotland as applicable. If an issue only has an impact in one nation that won’t be a reason for us not to act. We will consider scale and impact in each nation and may decide to act in one nation but not the others.

Evidence from external stakeholders

When deciding whether to use our legal powers, we will consider appropriate evidence from relevant stakeholders, for example:

  • United Nations treaty bodies
  • parliamentary committees
  • civil society organisations in England, Wales and Scotland.

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Legal professionals

Legal representatives can call the Legal Helpline (Monday to Friday, 9am to 5pm).

England: 0161 829 8190

Wales: 029 2044 7790 

The Legal Helpline can also be contacted at

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0161 829 8190